Every broadcast that you send from Activechat can be targeted to the specific part of your audience. Sending segmented chatbot broadcasts is easy, and you can narrow down the list of recipients with user tags or attribute values.

For tags, there are only two conditions – “is present” or “is not present”, and you can combine these conditions. For attribute values, you can be using all kinds of operations available, like “equals”, “contains”, “is greater than” etc.