Similar to ADD TAG, this block will remove tags (all or specific ones) from your chatbot users. This can come handy if you want to move your user from one segment to another based on his/her conversation flow, or just start from scratch by removing all tags for that user.

Removing tags from chatbot users
Removing tags from chatbot users

Set “Remove all tags” to “True” to clear tags completely (for that specific user, other users will not be affected!)

Check this tagging example for more details.

Was this article helpful to you? Yes 1 No 1

How can we help?